Benefit Services Network, Inc.
Strategic Human Resource Management Services
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Employee Relations

Employees are the most valuable assets and truly the backbone of any organization. An organization where each employee shares the organization vision is miles ahead of its competitor where the shared vision does not exist.  Each employee contributes to the success of an organization and therefore should be individually valued by the organization. The Employee Relations function is at the center of HR effectiveness.  

O
ften we hare talk that managers and supervisors need to motivate employee. This type of statement is close to the truth – but motivation comes from within the employee.  A manager, at best, can only inspire an employee.  The employee is responsible for his / her own motivation.  

How do we equip managers to inspire employees?  How do we engage employees in their work?  It starts with the employee understanding and “buying into” the corporate strategy; alignment with the enterprise’s mission, vision and values.

 


Benefit Services Network can
assist your organization toward this end
in a variety of tactical ways:

 

Performance Appraisal / Employee Evaluation:  Supervisors and employees alike often dread this annual ritual.  Usually the process is downward directed communication controlled by the supervisor (who is just as uncomfortable as the subordinate in these situations):

  • System design and user (supervisor and employee) training  
  • Evaluation / development of assessment / appraisal instruments 
  • Supervisor assessment technique training to ensure fair and consistent use of the survey instrument  
  • Employee education of the employee’s role in the appraisal system



Coaching managers to effectively deal with Employee Relation issues to avoid escalation and litigation with an emphasis on fairness and consistency

  • Development and instructional use of appropriate documentation systems for employee performance  
  • Assessment solutions to identify and develop strengths and areas of opportunity of employee growth and advancement  
  • Review, development and or implementation of a career development program  
  • Program and policy implementation and training when implementing program and policy changes (or at hire / orientation) and instructing employees in new procedures  
  • Development of training solutions for a collaborative workforce  


Employee Discipline to effectively deal with Employee Relation issues to avoid escalation and litigation with an emphasis on fairness and consistency

  • Development of investigation and documentation programs for behavioral research  
  • Creation / review of a corrective action program to address unwanted employee behaviors including absenteeism, work rule violations, termination and to identify retention strategies